E-Government Policy through the Nelayan Pintar Application Trust and Community Engagement among Fisherfolk in Banjar Kemuning Village, Sidoarjo

Rinadini Hendrasworo; Rudy Handoko; Ayun Maduwinarti

doi:10.55927/fjas.v5i8.109

Authors

Rinadini Hendrasworo Universitas Dr. Soetomo
Rudy Handoko Universitas 17 Agustus 1945 Surabaya
Ayun Maduwinarti Universitas 17 Agustus 1945 Surabaya

DOI:

https://doi.org/10.55927/fjas.v5i8.109

Keywords:

E-Government, Policy Implementation, Nelayan Pintar Application, Public Trust

Abstract

This study analyzes the implementation of the e-Government policy through the Nelayan Pintar (Nelpin) Application, focusing on fisherfolk trust and engagement in Banjar Kemuning Village, Sidoarjo. Using a qualitative case study approach, data were collected through interviews, observations, and documentation and analyzed interactively. Data validity was assessed through credibility, transferability, dependability, and confirmability. The analysis employed Edwards III’s framework, covering communication, resources, disposition, and bureaucratic structure. The findings indicate that Nelpin implementation remains suboptimal due to uneven socialization, limited digital literacy, network constraints, and inadequate training and assistance. Doubts about the usefulness and reliability of information have encouraged some fisherfolk to rely on traditional knowledge and experience. Strengthening coordination, task distribution, procedures, and continuous assistance is therefore essential to improve implementation.

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